Terms & Conditions – Zara’s Closet

Last Updated: 2025

Welcome to Zara’s Closet. These Terms & Conditions outline the rules and guidelines for using our website, placing orders, and interacting with our services. By accessing or purchasing from Zara’s Closet, you agree to follow these terms.

1. General Information

Zara’s Closet (“we”, “us”, “our”) operates an online store selling women’s clothing such as Sarees, Salwar Kameez, Kurtis, and ethnic wear imported from India, Thailand, and Bangladesh.

Using our website means you accept these Terms & Conditions. If you do not agree, please do not use the site.

2. Use of the Website

• You must be 18 years or older to place an order.
• You agree not to misuse or attempt to damage or disrupt the website.
• All images, designs, and content belong to Zara’s Closet and may not be copied without permission.

3. Product Information

• We strive to display accurate product images, colors, and descriptions.
• Slight color differences may occur due to lighting or screen settings.
• Product availability may change without prior notice.

4. Pricing & Payments

• All prices are listed in Bangladeshi Taka (BDT).
• Prices may change at any time based on promotions or updates.
• Payment methods include Cash on Delivery (COD), bKash, debit/credit cards, bank transfer, and other mobile financial services (MFS).
• Orders may be cancelled if false or incomplete information is provided.

5. Ordering Process

• Your order is confirmed only after reviewing and verifying your details.
• You will receive an SMS confirmation once your order is accepted.
• Zara’s Closet reserves the right to cancel orders due to product unavailability or technical errors.

6. Shipping & Delivery

• Delivery timelines may vary based on your location and courier service.
• Delays may occur due to weather, public holidays, or courier conditions beyond our control.
• Full details are provided in our Delivery Policy.

7. Return, Exchange & Refund

• Returns are accepted only for damaged, defective, or wrong items.
• Items must be unused and returned with all original packaging and tags.
• Certain items (e.g., lingerie, accessories, petticoats) are non-returnable for hygiene reasons.
• Full details are available in our Return & Refund Policy.

8. Cancellation Policy

• Orders can only be cancelled before shipment.
• Once dispatched, cancellation requests may not be accepted.
• For prepaid orders, eligible refunds will be processed accordingly.

9. Intellectual Property Rights

All content on our website—including logos, product images, text, and graphics—is the property of Zara’s Closet. Unauthorized use is strictly prohibited.

10. Limitation of Liability

Zara’s Closet is not responsible for:

• Delays caused by third-party delivery partners
• Losses resulting from incorrect customer information
• Technical issues beyond our control
• Misuse of our website by users
• You use our site at your own risk.

11. Privacy & Data Protection

Your personal data is protected through our Privacy Policy, which explains how we collect and use your information.

12. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

13. Contact Information

If you have any questions regarding our Terms & Conditions, please contact:

Zara’s Closet
📞 Phone: 09642057407
📧 Email: zaras.closets@gmail.com